Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Litigation Liability Team Lead (Supervisor) | Dedicated Account | Remote

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE: Oversees liability claims operations, guiding examiners and technical staff. Manages workloads, provides training, and ensures proper adjudication through technical/jurisdictional direction. Maintains active diaries, especially for complex or high-exposure claims.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Supervise a team of claim examiner and/or technical operations colleagues; delegate duties as needed.
• Advise management on trends, issues, and process improvements; coordinate office projects.
• Provide technical/jurisdictional guidance on claims adjudication and review reserve amounts on high-cost claims.
• Perform quality reviews to ensure compliance with audit, contract, and service standards.
• Act as second-level appeal authority for client and claimant issues; finalize appeal dispositions.
• Monitor third-party, litigated, vocational rehabilitation, questionable, and sensitive claims.
• Maintain client communication, recommend actions based on claim status, and provide written summaries as requested.
• Ensure direct reports are properly licensed and claims files are accurately coded and documented.
• Administers personnel policies and adheres to staffing and training standards.
• Interviews, hires, and develops performance plans; conducts performance reviews.
• Provides guidance and motivation to support high team performance.

Education & Licensing: 6 years of claims management and litigation experience or equivalent combination of education and experience required. 2 years of supervisory experience

• High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.

Licensing / Jurisdiction Knowledge: Multi-state Experience Required | home state licensing

TAKING CARE OF YOU

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($90,000 - $105,000). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

#LI-GC1 #LI-REMOTE #claimsteamlead

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.